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Warranty Information & Forms

Refer to Aftermarket Policy and Procedure Manual (L20220), Aftermarket Warranty Policy (L20221) and OEM Warranty Policy (L20242) for detailed instructions regarding return of warranty products.  In order to expedite your warranty claim, be sure to follow instructions precisely.  Incorrect claim forms, improper packaging, or return to wrong location can delay processing of your warranty claim.

Haldex warrants to the original end user that all Haldex products will be free from defects under warranty terms and conditions.

Warranties vary slightly from products installed on new vehicles to replacement parts installed at a later date.

For Information on Core Returns please see the Core Information-Identification section.

ZERO Mile claims must contact Customer Service for a RMA number and return instructions.  1-800-643-2374

Aftermarket online warranty

This form is for field warranties only not for core or zero miles claims

Aftermarket warranty claim

OEM online warranty

This form is for field warranties only not for core or zero miles claims

OEM warranty claim

Or you can download the appropriate forms below.

Replacement Parts/Aftermarket Warranty Policy and Claim Form

To return Aftermarket product under warranty, print the applicable Aftermarket Warranty Claim Form and return to the proper location. 

Replacement Parts/Aftermarket Warranty Policy 

Replacement Parts/Aftermarket Warranty Policy French Version

Field defects contact Warranty

7:00 to 4:00 CST

U.S.

1-877-442-5339

8:00 to 4:30 EST

Canada

1-800-267-9247

ZERO Mile claims must contact Customer Service for a RMA Number and return instructions.  1-800-643-2374

All incomplete claims will be returned.
All claims must be submitted within 30 days of repair date.

United States and Canada

AM Warranty Electronic Claim Form
AM Warranty Printable Claim Form 
Product Return Locations

Original Equipment Warranty Policy and Claim Form

To return OE product under warranty, print the applicable OEM Warranty Claim Form and follow the instructions.

Original Equipment Warranty Policy
Original Equipment Warranty Policy - French Version

Line defects contact Customer Service

7:00 to 5:30 CST

U.S.

1-800-643-2374

8:00 to 4:30 EST

Canada

1-800-267-9247

Field defects contact Warranty

7:00 to 4:00 CST

U.S.

1-877-442-5339

8:00 to 4:30 EST

Canada

1-800-267-9247

ZERO Mile claims must contact Customer Service for a RMA Number and return instructions.  1-800-643-2374

All incomplete claims will be returned.
All claims must be submitted within 30 days of repair date.

United States

Canada
OE Warranty Electronic Claim Form  OE Warranty Claim Form
OE Warranty Printable Claim Form Instructions for Filing Claim
   

 

Friction Warranty Policy and Claim Form

To return Friction product under warranty, print the form, complete and follow instructions in returning product to your local Haldex Friction Center.

Contacts

7:30 to 4:30 CST U.S. Your Local Haldex Friction Center
8:00 to 4:30 EST Canada 1-800-267-9247

Warning - incomplete forms will delay warranty processing.

Friction Warranty Policy

Friction Warranty Electronic Claim Form 
Friction Warranty Printable Claim Form
Friction Centers/Product Return Information

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