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Warranty Information & Forms

Refer to Aftermarket Policy and Procedure Manual (L20220) and the OEM Warranty Policy (L20242) for detailed instructions regarding return of warranty products.  In order to expedite your warranty claim, be sure to follow instructions in manual precisely.  Incorrect claim forms, improper packaging, or return to wrong location can delay processing of your warranty claim.

Haldex warrants to the original end user that all Haldex products will be free from defects under warranty terms and conditions.

Warranties vary slightly from products installed on new vehicles to replacement parts installed at a later date.

Core returns must be shipped to the Marion, NC location.

Haldex Brake Products
5334 Highway 221 South
Marion, NC  28752

Zero Mile claims must contact Customer Service for a RMA number and return instructions.

1-800-643-2374

Aftermarket online warranty

This form is for field warranties only not for core or zero miles claims

Afetermarket warranty claim

OEM online warranty

This form is for field warranties only not for core or zero miles claims

OEM warranty claim

Or you can download the appropriate forms below.

Friction Warranty Policy and Claim Form

To return Friction product under warranty, print the form, complete and follow instructions in returning product to your local Haldex Friction Center.

Contacts

7:30 to 4:30 CST U.S. Your Local Haldex Friction Center
8:00 to 4:30 EST Canada 1-800-267-9247

Warning - incomplete forms will delay warranty processing.

Friction Warranty Policy and Electronic Claim Form
Friction Warranty Policy and Claim Form
Friction Centers Map

Original Equipment Warranty Policy and Claim Form

To return OE product under warranty, print the applicable OEM Warranty Claim Form and follow the instructions.

Original Equipment Warranty Policy
Original Equipment Warranty Policy - French Version

Please call to obtain an RMA number before returning product.

Note: Marion returns do not require an RMA Number.

Line defects contact Customer Service

7:00 to 5:30 CST

U.S.

1-800-643-2374

8:00 to 4:30 EST

Canada

1-800-267-9247

Field defects contact Warranty

7:00 to 4:00 CST

U.S.

1-877-442-5339

8:00 to 4:30 EST

Canada

1-800-267-9247

All incomplete claims will be returned.
All claims must be submitted within 30 days of repair date.

United States

Canada
OEM Warranty Claim Electronic Form  OEM Warranty Claim Form
OEM Warranty Claim Form [L90331W] Instructions for Filing Claim
Instructions for Filing Claim  

 

Replacement Parts/Aftermarket Warranty Policy and Claim Form

To return Aftermarket product under warranty, print the applicable Aftermarket Warranty Claim Form and return to the proper location. 

Replacement Parts/Aftermarket Warranty Policy 

Field defects contact Warranty

7:00 to 4:00 CST

U.S.

1-877-442-5339

8:00 to 4:30 EST

Canada

1-800-267-9247

All incomplete claims will be returned.
All claims must be submitted within 30 days of repair date.

United States and Canada

AM Warranty Claim Electronic Form
AM Warranty Claim Form 
Product Return Locations

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