Warranty Information & Forms
ZERO mile claims must contact the Haldex Customer Service department for a RMA number and return instructions: 800-643-2374
Refer to Aftermarket Policy and Procedure Manual (L20220), Aftermarket Warranty Policy (L20221), and OEM Warranty Policy (L20242) for detailed instructions regarding return of warranty products. To expedite your warranty claim, be sure to follow instructions precisely. Incorrect claim forms, improper packaging, or return to the wrong location can delay the processing of your warranty claim.
Haldex warrants to the original end-user that all Haldex products will be free from defects under warranty terms and conditions.
Warranties vary slightly from products installed on new vehicles to replacement parts installed at a later date.
For Information on Core Returns, please see the Core Information-Identification section.
Aftermarket online warranty
This form is for field warranties only not for core or zero miles claims
OEM online warranty
This form is for field warranties only not for core or zero miles claims
To complete a form online, you must be logged in to haldex.com. If you do not have a valid login, you may register on our home page, or download the appropriate forms found below.
Replacement Parts/Aftermarket Warranty Policy and Claim Form
To return Aftermarket product under warranty, print the applicable Aftermarket Warranty Claim Form and return to the proper location.
Replacement Parts/Aftermarket Warranty Policy
Replacement Parts/Aftermarket Warranty Policy French Version
Field defects contact Warranty
7:00 to 4:00 CST |
U.S. |
1-877-442-5339 |
8:00 to 4:30 EST |
Canada |
1-800-267-9247 |
ZERO mile claims must contact the Haldex Customer Service department for an RMA Number and return instructions: 800-643-2374
All incomplete claims will be returned.
All claims must be submitted within 30 days of the repair date.
The United States and Canada |
AM Warranty Electronic Claim Form |
AM Warranty Printable Claim Form |
Product Return Locations |
Original Equipment Warranty Policy and Claim Form
To return OE product under warranty, print the applicable OEM Warranty Claim Form and follow the instructions.
Original Equipment Warranty Policy
Original Equipment Warranty Policy - French Version
Line defects contact Customer Service
7:00 to 5:30 CST |
The U.S. |
1-800-643-2374 |
8:00 to 4:30 EST |
Canada |
1-800-267-9247 |
Field defects contact Warranty
7:00 to 4:00 CST |
The U.S. |
1-877-442-5339 |
8:00 to 4:30 EST |
Canada |
1-800-267-9247 |
ZERO mile claims must contact the Haldex Customer Service department for a RMA number and return instructions: 800-643-2374
All incomplete claims will be returned.
All claims must be submitted within 30 days of the repair date.
United States |
Canada |
OE Warranty Electronic Claim Form | OE Warranty Claim Form |
OE Warranty Printable Claim Form | Instructions for Filing Claim |
Friction Warranty Policy and Claim Form
To return Friction product under warranty, print the form, complete and follow instructions in returning product to your local Haldex Friction Center.
Contacts
7:30 to 4:30 CST | U.S. | Your Local Haldex Friction Center |
8:00 to 4:30 EST | Canada | 1-800-267-9247 |
Warning - incomplete forms will delay warranty processing.
Friction Warranty Electronic Claim Form
Friction Warranty Printable Claim Form
Friction Centers/Product Return Information